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Jersey's Largest Electrical Retailer

POWERING YOUR RIDE. SERVICING YOUR JOURNEY

At the Powerhouse, we take pride in being your premier destination for eBike services and repairs. Our commitment is to deliver expert assistance for all your eBike needs in a friendly and approachable manner. With our team of technicians who are fully Cytech certified and trained to the highest standards, you can expect top-quality service every time you visit. Our bespoke workshop is staffed with approachable team members ready to provide personalised recommendations and ensure your ride runs smoothly. As an authorized Bosch and Shimano service centre, you can trust us to handle all your maintenance and repair needs with precision and care. Whether it’s routine check-ups or specialised repairs, rely on us to keep your eBike in peak condition. Schedule your appointment now and enjoy worry-free journeys with our dedicated service.

Reasons to service with Powerhouse

 TRAINED TECHNICIANS

Get set to ride!

Our skilled technicians are dedicated to ensuring your eBike runs smoothly. With years of experience and a passion for all things electric, trust us for top-notch service. From routine maintenance to complex repairs, our trained professionals handle every aspect with precision. Keep your ride in peak condition and enjoy worry-free cycling adventures with us. Don’t settle for less – choose expertise, choose us.

FRIENDLY TEAM

Choose Powerhouse for your eBike servicing – approachable, friendly and full of expert advice.

Our certified technicians are on hand to support you and keep your ride in top condition. From routine check ups to tailored recommendations we’ve got you covered. Enjoy peace of mind on every journey with our dedicated service. Book in for your service today and let us take care of the rest!

GENUINE PARTS

Keep your eBike running smoothly with our expert service!

As a certified Bosch and Shimano service centre, we’re dedicated to maintaining the quality and performance of your electric ride. Our trained technicians use genuine parts to ensure optimal functionality and longevity for your eBike. Don’t compromise on quality – trust the specialists who understand your bike inside and out. Schedule your service today and enjoy peace of mind on every ride!

eBike Service - £89.00* - Excludes the cost of parts

Full 45 point safety check including the following:

  • Full safety check of eBike
  • Brakes checked & adjusted
  • Gears adjusted
  • Hubs Checked & Adjusted
  • Headset checked & adjusted
  • Wheels checked for trueness & spokes tensioned
  • Drivechain checked for wear & lubricated
  • Tyres Inflated
  • Software Update (if applicable)
  • Road test

Get in touch via our website or call us on 01534 505240

Cargo eBike Service (Urban Arrow or similar) - £199.00* - Excludes the cost of parts

Cargo bikes revolutionise urban transportation, offering versatile solutions for both personal and commercial needs. Their spacious design accommodates large loads, reducing reliance on cars and promoting eco-friendly alternatives. With enhanced maneuverability and zero emissions, cargo bikes enhance efficiency, promote health, and contribute to a sustainable future.

Get in touch via our website or call us on 01534 505240

Gocycle Service - £159.00* - Excludes the cost of parts

Gocycle eBikes offers a seamless blend of convenience, style, and sustainability. With its innovative design and electric assistance, it provides effortless riding, making commuting or leisurely rides enjoyable. Its foldable feature enhances portability, while its eco-friendly nature promotes a greener lifestyle, ensuring a healthier environment for all.

Get in touch via our website or call us on 01534 505240

Other Repairs / Services

  • eBike wash: £25
  • eBike software update/diagnostics: £25
  • Drivechain service (replace chain, cassette, check hanger alignment & reindex gears): £35
  • Derailleur hanger alignment & gear adjustment: £25
  • Fit derailleur or chain incl gear adjustment: £25
  • Derailleur setup/adjustment: £15
  • Fit brake pads: £17 (per brake)
  • Replace brake disc rotors: £9 (per disc)
  • Hydraulic brake bleed (including fluid): £29
  • Fit inner cable & reindex gears: £15
  • Fit gear cable outer: P. O. A.
  • Replace Innertube/Tyre: £15
  • Suspension Fork Lower Leg Service Incl lubricants: £65
  • Suspension Shock Aircan Service Incl Lubricants: £55
  • Tubeless Setup Per Wheel (plus valves tape, sealant): £29.00
  • Wheel build/Rebuild Per Wheel: £59 (plus hardware)
  • True Wheel/Spoke Replacement: £35
  • Hub Service: £29
  • Headset Service or replacement: £29
  • Full Mudguards Fit (from): £29

THE MOST IMPORTANT QUESTIONS AND ANSWERS.

Servicing eBikes is essential to ensure their optimal performance and longevity. Regular maintenance and repairs provided by professional technicians help identify and address any mechanical or electrical issues. From battery checks and replacements to brake adjustments and tire inspections, servicing eBikes guarantees a safe and smooth riding experience. Proper maintenance also extends the lifespan of components, reducing the need for costly replacements. With reliable servicing, eBike owners can enjoy maximum efficiency and peace of mind, knowing their vehicles are in top-notch condition for both daily commuting and recreational rides.

eBikes should be serviced regularly to maintain their performance and longevity. The frequency of servicing depends on factors such as usage, terrain, and climate. As a general guideline, eBikes should undergo a comprehensive service every six to twelve months. However, it is advisable to consult the manufacturer’s recommendations or seek professional advice to determine the ideal servicing intervals based on individual eBike models and usage patterns. Regular servicing ensures optimal functionality, safety, and an enjoyable riding experience.

You don’t want the battery to completely to run out, so recharging at 50% is advised. Try to minimise the number of charges you do as they will maximise the lifespan of the battery. Depending on the bike and charger, a full charge typically takes around 4 hours. It is recommended that eBike batteries are not left to charge overnight unattended.

If the eBike is being stored during winter or for long periods of time, rather than store it fully charged or depleted, it’s best to store your battery at approx 40-60%.

Like any bike, eBikes require general maintenance such as keeping them clean, oiling them regularly and checking tyre pressure at least once a fortnight. Use a wet lube for riding in wet or muddy conditions and a dry lube for fair weather. Any salt spray should be washed off as soon as possible to prevent any corrosion of components. Most eBikes are water resistant but the battery should be removed before cleaning. If you don’t fancy having to maintain your eBike, or don’t have the tools or time, let our team do it for you!

Your eBike will have been sold with a power adaptor and power cable to plug into the mains, and there will be a socket on the battery to attach this to. Use a charger approved by your eBike’s manufacturer as an unapproved one could damage the battery and invalidate your warranty.

It’s important to keep your eBike regularly serviced as items like rubbing brackets or incorrectly adjusted gears will reduce the range from your battery. By investing in regular servicing, you can enjoy optimal performance and a reliable and smooth ride while ensuring the longevity of your eBike. The battery should be stored in a dry location and at room temperature away from combustible materials – the ideal temperature range is 10 -20 degrees Celsius. Keeping the tyres inflated to the recommended pressure can also increase battery range by as much as 15%.

Get in touch via our website or call us on 01534 505240

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