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Warranty

If a fault develops once your appliance is fitted and it is under guarantee

You may wish to contact the manufacturer direct. They will arrange for an engineer to visit your home – usually within 48 hours – to carry out the necessary repairs. If the appliance is not repairable, they will arrange delivery and fitting of a free replacement. Please note this service is only available within the guarantee period. Appliances must be fitted by an installer with the required registration for electrical work, who complies with all current regulations.

A

AEG logo

Should you experience an issue with your AEG product contact AEG to report the fault, register serial number and diagnose the fault.

03445 611 611

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 1:00pm
Sun: Closed
UK Public holidays: Closed

Before you start, please prepare the following information to ensure AEG assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information
How to find the model and serial number.
Apple logo

After the first 28 days of purchase, you must arrange an appointment with IQ.

01534 769320

Mon-Fri: 9:00am – 5:00pm
Sat: 9:00am – 5:00pm
Sun: 10:00am – 4:00pm
Jersey Public holidays: Closed

Book Appointment.

B

Beko logo

Should you experience an issue with your Beko product contact Beko to report the fault, register serial number and diagnose the fault.

0333 207 9710

Mon-Fri: 8:00am – 6:00pm
Sat-Sun: 9:00am – 5:00pm
UK Public holidays: 9:00am – 5:00pm

Before you start, please prepare the following information to ensure Beko assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

Freestanding appliances: 1 year warranty.

Built-in appliances: 2 year warranty* (subject to online registration)

ProSmart Inverter Motor – 10 Year warranty* (subject to online registration)

If you have purchased a new Beko appliance and registered it within 90 days of purchase by completing the online registration form then the standard 1-year guarantee will be extended to 2 years.

For appliances that feature a ProSmart Inverter Motor, you MUST register your appliance within 90 days of purchase, to extend your ProSmart Invertor Motor guarantee to 10 years. Register now

www.beko.co.uk/support/customer-support

Beko warranty terms and conditions.

Bosch logo

Should you experience an issue with your Bosch product contact Bosch to report the fault, register serial number and diagnose the fault.

0344 892 8979

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 4:00pm
UK Public holidays: Closed

Before you start, please prepare the following information to ensure Bosch assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

Warranty: 2 year.

If you have purchased a new Bosch appliance, register it now to activate your two year manufacturer’s warranty.

Bosch warranty terms and conditions.

C

Candy logo

Should you experience an issue with your Candy product contact Quick Fix to report the fault, register serial number and diagnose the fault.

01534 854808

Mon-Fir: 8:30am – 5:00pm
Sat-Sun: Closed
Jersey Public holidays: Closed

www.quickfix.je/

Before you start, please prepare the following information to ensure the service agent assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

Warranty: 1 year + 10 year parts (subject to online registration, register now)

Candy warranty terms and conditions.

H

Hoover logo

Should you experience an issue with your Hoover product contact Quick Fix to report the fault, register serial number and diagnose the fault.

01534 854808

Mon-Fir: 8:30am – 5:00pm
Sat-Sun: Closed
Jersey Public holidays: Closed

www.quickfix.je

Before you start, please prepare the following information to ensure the service agent assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information
Hoover warranty terms and conditions.
Hotpoint logo

Should you experience an issue with your Hotpoint product contact Quick Fix to report the fault, register serial number and diagnose the fault.

01534 854808

Mon-Fir: 8:30am – 5:00pm
Sat-Sun: Closed
Jersey Public holidays: Closed

www.quickfix.je

Before you start, please prepare the following information to ensure Beko assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

I

Indesit logo

Should you experience an issue with your Indesit product contact Quick Fix to report the fault, register serial number and diagnose the fault.

01534 854808

Mon-Fir: 8:30am – 5:00pm
Sat-Sun: Closed
Jersey Public holidays: Closed

www.quickfix.je

Before you start, please prepare the following information to ensure the service agent assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

L

LG logo

Should you experience an issue with your LG product contact LGto report the fault, register serial number and diagnose the fault.

0844 847 5454

Mon-Fri: 9:00am – 5:00pm
Sat: 9:00am – 3:00pm
Sun: Closed
UK Public holidays: Closed

Before you start, please prepare the following information to ensure Bosch assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

LG Support

N

NEFF LOGO

Should you experience an issue with your Neff product contact Neff to report the fault, register serial number and diagnose the fault.

0344 892 8989

Mon-Fri: 8:00am – 6:00pm
Sat: 9am to 5:00pm
Sun: 9:00am – 4:00pm

Before you start, please prepare the following information to ensure Neff assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

Warranty: 2 year parts and labour

If you have purchased a new Neff appliance, register it now to activate your two year manufacturer’s warranty.

Neff warranty terms and conditions.

Nintendo Logo

Should you experience an issue with your Nintendo product create a repair request via the Nintendo website.

Create a repair request

Nintendo warranty terms and conditions.

S

Samsung logo

Should you experience an issue with your Samsung product contact Samsung to report the fault, register serial number and diagnose the fault.

0330 726 7864

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 4:00pm

Before you start, please prepare the following information to ensure Samsung assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information
How to find the model and serial number.
What is covered in your Warranty
Siemens logo

Should you experience an issue with your Siemens product contact Siemens to report the fault, register serial number and diagnose the fault.

0344 892 8999

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 4:00pm

Before you start, please prepare the following information to ensure Siemens assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information
How to find the model and serial number.
Smeg logo

Should you experience an issue with your Smeg product contact Smeg to report the fault, register serial number and diagnose the fault.

0844 815 0701

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 4:00pm

Before you start, please prepare the following information to ensure Samsung assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

Z

Zanussi Logo

Should you experience an issue with your Zanussi product contact Zanussi
to report the fault, register serial number and diagnose the fault.

0344 561 1611

Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 5:00pm
Sun: 9:00am – 4:00pm
UK Public holidays: Closed

Before you start, please prepare the following information to ensure Zanussi assists you quickly and comprehensively.

  • Full serial number
  • Data of purchase
  • Your contact information

How to find the model and serial number.

www.zanussi.co.uk/support

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